Privacy policy

Troniq ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit troniqstore.com.

Information We Collect

We collect information you provide directly, including your name, email address, shipping address, and payment details when you place an order. We also automatically collect browsing data such as IP address, browser type, and pages visited via cookies and analytics tools.

How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer enquiries
Improve our website and product offerings
Send promotional emails (only if you have opted in)

Sharing Your Information

We do not sell your personal data. We share your information only with trusted third parties necessary to operate our store, including:

Payment processors (Stripe, Billplz)
Shipping and logistics partners
Dropshipping suppliers (for order fulfilment)
Analytics services (e.g. Google Analytics)

All third parties are required to handle your data in accordance with applicable privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience and track site usage. You can disable cookies in your browser settings, though some site features may not function correctly.

Data Retention

We retain your personal data for as long as necessary to fulfil orders and comply with legal obligations.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, email us at admin@troniqstore.com.